Supply chain security has become a growing concern as trucking companies and freight forwarders face increased theft, tampering, and cargo-related crime. While risk can’t be eliminated entirely, carriers can take proactive steps to protect shipments, employees, and customers.
While some level of risk is unavoidable in the transportation and logistics industry, there are steps carriers can take to increase supply chain security.
Cargo Security
In order to reduce threats to freight outside the warehouse, companies should pay particular attention to appearances. It is recommended that freight be packaged in an inconspicuous manner to maintain a low profile. This could involve simple boxes or minimal branding. For security purposes, cargo should be sealed and boxes should be banded to the shipping pallet. Vehicles should have GPS systems and various locks.
Employees
Experts from Inbound Logistics note that product disappearance is a leading cause of loss in warehousing facilities, and around 80% of these incidents are employee-related. These statistics are unacceptable and cause additional costs and delays throughout the supply chain.
All new hires that might come into contact with merchandise should undergo screening and background checks, and all employees should be subject to periodic drug tests. The company should conduct training to educate new hires about security protocols. Periodic training should also be held for existing employees to ensure that everyone has a consistent understanding of security protocols.
Partnerships
Establishing strong partnerships with other companies is essential when transporting shipments across an expansive nation. That said, maintaining these partnerships requires significant communication and trust. Companies should be cautious when selecting business partners in order to mitigate risk.
Consider asking the following questions of potential business partners:
- What is your current claims rate?
- Are you aware of all threats that exist on your route?
- Do you conduct background checks on employees?
- Is your facility secure?
Professional Solutions
For companies with available resources, numerous companies provide supply chain security services, such as professional analysis and guidance, software and tools, and comprehensive training programs.
